Q: How will my kit be delivered?
Be sure to note any damage with the driver. Once this pallet is dropped at your location it can easily be
assembled by 2 adults in 4-8 hours (except for the Victorian Mansion). The pieces on the pallet will weigh
anywhere from 40 to 60 pounds each (some larger kits may weigh up to 95 lbs). Panelized walls and alphabetized
directions will make for an easy assembly!
Q: How long does delivery take?
A: We have playhouse kits in stock for immediate shipment. Most kits will arrive within 7-10 business days from
date of order. Kits will arrive by common carrier.
Q: What type of foundation is necessary?
A: The most important thing is that the site is level. We recommend a crushed stone, patio block, or concrete pad
to form a base, however the base of our playhouses are constructed of treated lumber and may be placed
directly on the ground. When preparing a base you should make the base one foot wider on all sides of the
Q: How tall is the playhouse?
A: Each playhouse differs in height. Depending on which playhouse you are interested in you can go to the
specific page and the height will be listed there. (typically, the small playhouse 4x6 is roughly 6’ high. The 6x8,
8x8, and 8x12 are roughly 8’ high.
Q: What is drip edge?
A: Drip edge is an aluminum piece that will be installed along the edge of the roof of the playhouse. The shingles
will be installed over top of the drip edge. This can easily be purchased at your local home improvement store or
Q: Once the playhouse is in place will we be able to move it?
A: If you want the ability to move your playhouse in the future, it will be necessary to purchase and install the
4x4 runners. If your playhouse has the 4x4 runners you can call a local towing company, with a flatbed and a
winch, and they will be able to move the unit. If it is necessary to move your playhouse from one area of the
yard to another, you can use heavy wall pvc pipes
Q: Do you accept returns?
A: We will accept returns within 30 days of order providing that you ship the playhouse back to us in like new
condition. Upon receipt of the playhouse, we will issue a refund less the shipping cost. We stand behind our
product 100% and will work with you to meet your needs and ensure that you are satisfied with your purchase.
Q: What do I need for assembly?
A: Before beginning to assemble your DIY Kit you will need the following items:
*Cordless drill, 12 volt or higher
*Hook knife (for utility knife to cut shingle)
*Square Drive Bit #2
*Speed Square or Triangle Square
Please Remember that you also need to purchase:
-Floor Materials (if purchased without floor)
-optional: three 4x4 pressure treated posts for under the floor (this is required with the deck option)
ALL of the above items can easily be purchased at your local home improvement store
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